The 5win77 treats the protection of your personal data as a core responsibility — not a technical footnote. This document explains, in plain language, what data we collect, how we use it, who we may share it with, and what your rights are as a data subject under the General Personal Data Protection Law (LGPD).
A summary of what this Policy covers before you read the full document
Full name, CPF, date of birth, email, mobile number, address, payment data (such as Pix key and tokenized card data), betting history, and browsing information. We collect only what is necessary to operate the 5win77 and to comply with legal obligations.
To create and manage your account, process deposits and withdrawals via Pix and other methods, verify your identity, meet regulatory obligations, personalize your gaming experience, and send relevant communications — always on a legal basis established under the LGPD.
The 5win77 does not sell data to third parties. We share data only with essential service providers (payment processors, certified game providers, identity verification services) and with competent authorities when required by law.
256-bit SSL encryption on all transmissions, tokenized storage of payment data, strict internal access controls, and regular security audits. Your financial data is never stored in plain text on our servers.
You have the right to access, correct, port, anonymize, and request the deletion of your personal data at any time. You may also withdraw previously given consents and request information about who your data has been shared with.
We use essential cookies to keep the platform running and analytical cookies to improve your experience. You can manage your cookie preferences at any time. We do not use third-party cookies for advertising purposes outside of 5win77.
Also read our Terms and Conditions to understand the platform's terms of use.
Read Terms and Conditions →This Privacy Policy ("Policy") describes how the platform 5win77, available at 5win77.net ("Platform"), collects, stores, uses, shares and protects the personal data of its users ("Data Subjects"), in compliance with Brazil's General Data Protection Law (Law No. 13,709/2018 — LGPD) and other applicable regulations. By using the Platform, you confirm that you have read and understood this Policy. Questions may be submitted at any time to privacidade@5win77.net.
For the purposes of the LGPD, the controller responsible for processing the personal data collected by the Platform is 5win77, operator of the 5win77.net platform. The data protection officer (DPO — Data Protection Officer) can be reached by email at privacidade@5win77.net.
The 5win77 acts as the primary data controller for all data collected directly on the Platform. When we engage service providers that process data on our behalf — such as payment processors operating Pix, boleto, credit and debit cards, PicPay, Mercado Pago, and TED — those providers act as data processors and are contractually required to handle your data only in accordance with our instructions and in compliance with the LGPD.
Data Protection Officer (DPO): To exercise any right under the LGPD or for questions related to this Policy, please contact our DPO at privacidade@5win77.net. The response deadline is up to 15 calendar days.
The 5win77 collects personal data in different ways throughout your experience on the Platform. Each category is detailed below:
The 5win77 does not collect sensitive data such as racial origin, political opinion, religious belief, or health data, except where required by a specific legal obligation and supported by an appropriate legal basis under the LGPD.
The 5win77 processes personal data only when there is a legitimate purpose and a corresponding legal basis provided for under the LGPD. The table below summarizes the main purposes and their respective legal bases:
| Purpose | Legal Basis (LGPD) |
|---|---|
| Account creation and management | Contract performance (Art. 7, V) |
| Payment processing (Pix, boleto, card, PicPay, Mercado Pago, TED) | Contract performance (Art. 7, V) |
| Identity verification and KYC | Legal obligation (Art. 7, II) |
| Fraud prevention and anti-money laundering | Legal obligation / Legitimate interest (Art. 7, II and IX) |
| Customer service and support | Contract performance (Art. 7, V) |
| Sending communications and promotions | Consent (Art. 7, I) |
| Platform improvement and usage analytics | Legitimate interest (Art. 7, IX) |
| Compliance with court and regulatory orders | Compliance with a legal obligation (Art. 7, II) |
Where the legal basis is consent — such as for marketing communications and promotions — you may withdraw that consent at any time through your account dashboard or by emailing privacidade@5win77.net, without affecting the lawfulness of any processing already carried out on the basis of prior consent.
The 5win77 does not sell, rent or share your personal data with third parties for their own commercial purposes. Data sharing only occurs in the cases described below:
All service providers that receive personal data from users of 5win77 are bound by contracts requiring them to process data solely for the agreed purposes, in compliance with the LGPD, and to implement appropriate security measures.
The 5win77 retains personal data for as long as necessary to fulfill the purposes described in this Policy or as required by law. Retention periods vary depending on the type of data and its purpose:
| Data Type | Retention Period | Legal Basis |
|---|---|---|
| Registration data | While the account is active + 5 years after closure | Legal obligation |
| Financial transaction history | 5 years from the date of the transaction | Anti-Money Laundering Law |
| Betting and gaming history | 5 years | Legal obligation / Legitimate interest |
| Customer support data | 3 years after the ticket is closed | Legitimate interest |
| Access and browsing logs | 6 months (Marco Civil da Internet) | Law No. 12,965/2014 |
| Marketing data (with consent) | Until consent is withdrawn | Consent |
Once the applicable retention period has expired, data is anonymized or securely deleted in accordance with best practices for information disposal. Anonymized data — which no longer allows the identification of the data subject — may be retained indefinitely for statistical purposes and platform improvement.
The 5win77 adopts appropriate technical and organizational measures to protect users' personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. The main safeguards currently in place include:
No system is 100% immune to threats. In the event of a security incident that may pose a risk to data subjects, the 5win77 commits to notifying the ANPD and affected users within 72 hours of confirming an incident, as required by the LGPD.
The LGPD grants you, as the data subject whose information is processed by the 5win77, a set of rights that may be exercised at any time, free of charge. See each right and how to exercise it below:
Request a copy of all personal data that the 5win77 holds about you, indicating the purpose, retention period, and any disclosures made.
Request the correction of incomplete, inaccurate, or outdated data — for example, updating the email address, phone number, or mailing address on your account.
Request the deletion of data processed on the basis of consent. For data subject to a legal obligation, deletion will occur once the applicable retention period has expired.
Receive your data in a structured, interoperable format, allowing you to transfer it to another controller — in accordance with ANPD regulations.
Withdraw at any time the consent given for processing based on this legal ground, such as the sending of marketing communications and promotions.
Know which third parties your data has been shared with, including the identity of each recipient and the purpose of each disclosure.
To exercise any of your rights, submit a request to privacidade@5win77.net providing your full name and CPF. Requests are answered within 15 business days. For complex cases requiring additional verification, we may ask for supporting documents before processing the request.
The 5win77 uses cookies and similar technologies to ensure the Platform operates correctly, personalize the user experience, and collect analytical usage data. The types of cookies we use are:
The 5win77 does not use third-party tracking cookies for external advertising purposes. Data collected through analytical cookies is processed in aggregate and is not used to individually identify users outside the context of the Platform itself.
You can manage or disable non-essential cookies at any time through your browser settings — Chrome, Safari, Firefox, Edge — or via the cookie preference panel available on the Platform. Disabling essential cookies may prevent login and other critical functions from working properly.
The services of the 5win77 are intended exclusively for individuals aged 18 (eighteen) or older. The Platform does not knowingly collect personal data from minors. Should the 5win77 identifies that data from a user under 18 has been collected, that data will be immediately deleted and the associated account will be closed.
If you are the legal guardian of a minor and believe they have an active account on the 5win77, please contact us immediately at privacidade@5win77.net. We will take all necessary steps to close the account, delete the data, and, where applicable, report the matter to the competent authorities in accordance with Brazilian law.
The prohibition on access by users under 18 to the 5win77 is absolute. Any attempt to register or use the Platform by a minor constitutes a violation of our Terms and Conditions and this Policy.
Some of our service providers — such as certified game providers like Spribe (Aviator), Pragmatic Play, Microgaming, and NetEnt — may have data infrastructure located outside Brazil. When personal data is transferred internationally, the 5win77 applies the safeguards required by the LGPD to ensure your data receives protection equivalent to that provided under Brazilian law.
The safeguards used include: standard contractual clauses approved by the ANPD, transfers only to countries with an adequate level of protection recognized by the Brazilian authority, or equivalent mechanisms provided under Art. 33 of the LGPD. Under no circumstances do we transfer data to jurisdictions that do not offer adequate protection guarantees without an explicit legal basis.
The 5win77 may update this Policy periodically to reflect changes in our data processing practices, applicable legislation, or the services we offer. When significant changes are made, you will be notified by email and by a prominent notice upon logging into the Platform, at least 7 days before the new terms take effect.
The date of the last update is always displayed at the top of this page. We recommend revisiting this Policy periodically to stay informed about how your data is handled. Continued use of the 5win77 after the effective date of the changes constitutes acceptance of the new terms.
Where changes affect processing based on consent, we will request a new expression of consent before adopting the new practices. You will always have the option to withdraw consent without losing access to the Platform's core features.
For any questions regarding this Privacy Policy, the processing of your personal data or the exercise of your rights as a data subject, please use the channels below:
At the 5win77, privacy and responsible gaming go hand in hand. You have full control over your personal data and your gaming experience — use the deposit limit, account pause, and self-exclusion tools available in your dashboard at any time. Betting and casino games are entertainment. Prohibited for users under 18.
Learn More about Responsible Gaming →Your data protected, your withdrawals via Pix in minutes, your bets on Brasileirão, UFC and much more — all on a platform that respects your privacy and the way you play. Sign up now and get started with a 100% welcome bonus.